Authenticity, Exclusives and Safety
How we guard against counterfeits, what Exclusive means, and safe handling of fragrance.
- How We Guard Against Counterfeits The checks that help keep counterfeit fragrance out of the collection and the marketplace, from sourcing to our permanent verification codes.
- Signs of a Counterfeit Fragrance Common tells in packaging, spray and scent that can point to a fake bottle, and what each sign does and does not prove.
- What Exclusive Means How we mark certain fragrances as Exclusive, with any associated surcharge shown on the live product page.
- Batch Codes Explained What a batch code is, what it can tell you about a bottle, and why it is never proof of authenticity.
- Fragrance Safety and Your Skin General guidance on patch testing a new fragrance and what to do if a scent irritates or reddens your skin.
- Shelf Life and When a Scent Turns How long fragrance keeps, how to store it well, and the honest signs that tell you a bottle has finally turned.
Still have a question?
Ask our fragrance concierge for a quick answer, or reach the team directly.